Testimonials

GOOGLE
David Henschel
Full Star Full Star Full Star Full Star Full Star
6-2-2020
David Henschel

Happy with the service...

CARS
Bala
Full Star Full Star Full Star Full Star Full Star
6-1-2020
Great service,clean facilities

served by very courteous staff and i was very surprised that they had the facility open in these difficult times

GOOGLE
Debra Evans
Full Star Full Star Full Star Full Star Full Star
5-29-2020
GOOGLE
Tom Kelley
Full Star Full Star Full Star Full Star Full Star
5-28-2020
CARS
Michael
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Responsive Service Dept

Courteous. Honest. We bought our current cars from you. We Will always buy our cars from you guys. The end.

GOOGLE
Lisa Mayer
Full Star Full Star Full Star Full Star Full Star
5-24-2020
Lisa Mayer

My glove box recently wouldn’t close. The team at this dealership fixed it in 5 minutes. I felt so safe going there too during the pandemic. Everyone had gloves and masks on, which I so appreciate! Thanks again for your quick and safe service!

GOOGLE
Quran McGowin
Full Star Full Star Full Star Full Star Full Star
5-22-2020
CARS
Patricia
Full Star Full Star Full Star Full Star Full Star
5-22-2020
Sales Consultant, Jim

My sales consultant, Jim, was very polite and answered all my questions. I have always trusted the Toyota brand. Going forward, I will only purchase Toyota cars.

CARGURUS
Todd
Full Star Full Star Full Star Full Star Full Star
5-22-2020

Great deal, great experience.

CARS
L
Full Star Full Star Full Star Full Star Full Star
5-22-2020
My experience

service team is always great. I was really impressed with Covid 19 safety procedures. Jose, ( customer service tech), is always so professional. He explains all work required and never tries to over sell maintenance.

CARS
Jack
Full Star Full Star Full Star Full Star Full Star
5-21-2020
great service

very nice I am pleased with your service will come back when i need service again probably within the next 3 months

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
5-21-2020
Great service

The process for service has been great. Redirecting the way we are doing business with an emphasis on keeping both the customers and workers safe was handled very well.

GOOGLE
Harvey Lawrence
Full Star Full Star Full Star Full Star Full Star
5-21-2020
CARS
Iraynia
Full Star Full Star Full Star Full Star Full Star
5-13-2020
excellent service and clean facility. Professional

Its always the same when i visit. Pleasant environment, warm atmosphere, quality work and truthful about what wrong with my car. Excellent service.

CARS
Geraldine
Full Star Full Star Full Star Full Star Full Star
5-10-2020
Great sales accommodation

The ease in which the entire transaction was handled. Delivering of the car to my home made it a wonderful experience

CARS
Lylo
Full Star Full Star Full Star Full Star Full Star
5-9-2020
In and Out Service.

Car was promised in 2 hours...it was finished way sooner. Ample, spacious seating. Clean facilities. The service advisor was friendly. I love the texting option.

CARS
Charles
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Great attention to needs during coronavirus.

Social distancing. Seating in waiting room. Good Communication by Jose Valero. Ability to check out and pay on my cellphone.

CARS
Harriet
Full Star Full Star Full Star Full Star Full Star
5-5-2020
Great servce.

Every time when I have an appointment I never had any problems . Everybody are very polite and answer on every questions I need to know.

CARS
Janice
Full Star Full Star Full Star Full Star Full Star
5-3-2020
Car Service Experience

Everything, appointment time was easy> Friendly staff and constant updating you while your car was being serviced. Easy way to pay bill.

CARS
Aloysius
Full Star Full Star Full Star Full Star Full Star
5-1-2020
Preferred Toyota Service in Southwest Suburbs

You are honest, upfront and accommodated my question as to whether any coupons are available. There are some things that only a Dealership can do correctly and you are my go to Dealership for everything Toyota/Lexus!

CARS
Angeles
Full Star Full Star Full Star Full Star Full Star
4-29-2020
Great Service

Orland Toyota employees are always so professional and friendly and they work with you to get you the best deal according to your buget, plus the place is always nice and clean.

CARS
Kevin
Full Star Full Star Full Star Full Star Full Star
4-29-2020
Required Maintenance

Available times for service was very accommodating to my schedule. Option of leaving my car and returning when completed was great.

CARS
Denise
Full Star Full Star Full Star Full Star Full Star
4-28-2020
Great service

Everyone was polite and answered questions, while maintaining social distance. They communicated well keeping me up to date with my car repairs.

CARS
Jessica
Full Star Full Star Full Star Full Star Full Star
4-27-2020
Great Service

The dealership is a safe place always clean, and the worker's are always ready to serve you and help you out. It’s also nice and fresh inside never hot.

GOOGLE
Eddie S
Full Star Full Star Full Star Full Star Full Star
4-24-2020
Eddie S

Worked with Adrian and the transaction was quick and hassle free. He was willing to work out a good deal and sourced a car specced to my request and completed some of the paperwork ahead of time to make the final transaction even easier. Perfect transaction in this current situation!

CARS
Marcy
Full Star Full Star Full Star Full Star Full Star
4-24-2020
Great Service

It was seamless. Everything went the way it was supposed to. Our advisor was very knowledgeable and thorough in explaining the whole process.

CARS
Ronald
Full Star Full Star Full Star Full Star Full Star
4-23-2020
CLEAN AND SAFE LOCATION

Jim in customer service is the best. Very friendly. Safe precautions were taken. I definitely will be back. I'll tell all my friends.

CARGURUS
Spearhead3_
Full Star Full Star Full Star Full Star Full Star
4-10-2020
Spearhead3_

Cool

GOOGLE
Sherry Moncada
Full Star Full Star Full Star Full Star Empty Star
3-30-2020
EDMUNDS
John
Full Star Full Star Full Star Full Star Full Star
3-23-2020
Nice service department

Fast. Courteous, nice facility

EDMUNDS
Glenn
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Great Service

Service department handling of my recall on air bags was efficient and timely! Got both of my Carolla's in on same day, great work

CARS
Glenn
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Great Service

Service department handling of my recall on air bags was efficient and timely! Got both of my Carolla's in on same day, great work

EDMUNDS
Rose
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Great service

Everything was clearly communicated.

EDMUNDS
Deborah
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Better Dealership than most

Internet Rep was extremely patient and thorough. She is the reason we bought the new car. Her effort was exemplary.

CARS
Raul
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Customer review

Courteous attendants. The feedback and communication were impressive and the work was performed in a timely manner. Facilities and amenities provided were excellent as well.

CARS
Thomas
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great customer service!

Brittany made the purchase of the 2017 Corolla a pleasurable experience! She was personable, caring and went above and beyond to meet the needs of my son and I during the entire process! The Pre-owned Sales Manager, Richard M. was very helpful and ensured we were highly satisfied during the process!

EDMUNDS
Thomas
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Tom M

Brittany made the purchase of the 2017 Corolla a pleasurable experience! She was personable, caring and went above and beyond to meet the needs of my son and I during the entire process! The Pre-owned Sales Manager, Richard M. was very helpful and ensured we were highly satisfied during the process!

CARS
Vincent
Full Star Full Star Full Star Full Star Full Star
3-15-2020
service

Great communication. The service advisor was well informed. The pricing was within reason for the service performed. I was confident that the brake repairs were done properly.

EDMUNDS
Roger
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Great Service in record time!

My service was completed quickly and professionally.

CARS
William
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great people

Great people. Very helpful staff. Very friendly and really care about their customers. They try to make things as smooth a process as possible

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great customer service

Jim Fiancia made it smooth as ever. usually you pull up for service and park and stand there as people stare at you for 10mins like you are out of place. Jim is a pro Im assuming he’s some sort of manager or something he needs a raise.

CARS
Kimberly
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Easy Peasy!

I bought my Rav4 in Orland Park. The process and Toyota Care services have been great. Friendly, courteous staff. Quiet and clean facilities. My car is in good hands!

CARS
Lubna
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Excellent service

Jose provides friendly customer service that makes the environment comfortable to be around and took excellent care of my car’s needs.