SERVICE DEPARTMENT

Our Location

Orland Toyota
8505 W. 159th Street
Tinley Park, IL 60487

Service: 708-429-3907
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Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:30 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Jim  Lichtenberger
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(708) 429-3900 x 134
Service Manager
Jim Lichtenberger
Assistant Service Manager Tammy  Wentz
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(708) 429-3900 x 167
Assistant Service Manager
Tammy Wentz
Service Advisor James  Faciana
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(708) 429-3900 x 105
Service Advisor
James Faciana
Service Advisor Tony  Camacho
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(708) 429-3900 x 153
Service Advisor
Tony Camacho
Service Advisor Jose  Valero
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(708) 429-3900 x 112
Service Advisor
Jose Valero
Service Advisor Tim Kosiba
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(708) 429-3900 x 133
Service Advisor
Tim Kosiba
Service Advisor Jackee Helgoth
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Service Advisor
Jackee Helgoth
Guest Services Monica .
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Guest Services
Monica .

Contact Information


The people at this location are all Very Nice people and very friendly. The facility is also very clean. Love the service guys!

- Linda, CARS

Prompt attention to scheduled appointment, courteously. Comfortable place to wait while car was serviced, recommendation for needed updates such as my needing new windshield wipers, and filters and overall professionalism and caring environment.

- Tammy, CARS

Friendly and accommodating able to provide rental car when services were delayed not sure if this was related to the fact that the service was for a recall

- Maureen, CARS

Smooth process no problems and professional sales team. Everything is what I anticipated when purchasing a vehicle. No hassle and good service means a lot.

- Kenneth, CARS

Everyone greeting me as I entered the dealership. I was accommodated with a loaner vehicle while my vehicle was being repaired.

- Robert, CARS

Carolyn was great got back to me in a timely fashion and notified me when the vehicle was no longer available. Looking forward to dealing with her again

- Joseph, CARGURUS

I have bought my last 3 cars from Orland Toyota and have always been completely happy with them. Brittany was such a nice salesperson, and the service department has always been very good. This is why I keep coming back to them!

- Linda Damm, GOOGLE

Sales woman is the best sales rep I have ever had. She was knowledgeable, courteous and professional. Will definitely recommend to everyone.

- John, CARS

Sam was an excellent salesman - so personable and informative. Made the whole process seamless and stress free. Can't say enough good things about him and have already referred a friend to him!!!

- Jennifer H., YELP

Tony was very friendly and helpful from start to finish. The waiting room is very comfortable and spacious, not confining like other waiting rooms I've been in at dealerships, etc.

- Steve, CARS

Friendly atmosphere, knowledgeable staff. Jim Fasciana was my service writer whom I've been bringing my Avalons to since 2011 does a great job.

- Ted, CARS

Prompt service. Did not have to wait too long for my car to be done. The customer service was excellent.

- Ayoyinka, CARS

Everyone was helpful in explaining the process as we bought our new car. Answering all our questions with patience, and excellent information. They also were concerned about our comfort and needs as we moved through the entire process

- Daniel, CARS

They were very polite. Work was done in a timely manner I was in and out in no time. Facility was confortable and clean.

- Janice, CARS

Worked with Sam and he was honest and to the point and very personable. This was the easiest and quickest car buy I have ever had.

- Dave L., YELP

Tim at service was very helpful in getting my vehicle serviced though I didn't have an appointment... Thank you Tim..

- Michael, EDMUNDS

Way to go toyota cars. !!!!Higly recomend them to anyone looking for a special car you need in your life. Staff . Ask a question a bout cars. is brilliant . Toyota knows there stuff people. They place inside wow that inpressed me. !!!!! All sales man and crew members . Are higly intellegent.they...

- Mary lavish, GOOGLE

Service department is very couteous they really listen to your concern.talk to Jose he's very good service writter highly recommend this dealership.

- Michael Mapps, GOOGLE

Very quick and and professional. I also like bringing my car in for service there.

- Brian, EDMUNDS

Everyone is very nice and friendly. The waiting area is clean and comfortable. Our sales person Adrian is always checking on us when we are there and making sure our experience goes well and on a timely manner.

- Amber, EDMUNDS

It was smooth

- Robert, EDMUNDS

Great customer service

- Valerie Murphy, GOOGLE

let me know that vehicle was no longer avaliable,in a timely manner

- Don, CARGURUS

Always friendly and courteous staff, comfortable waiting room

- Karen, EDMUNDS

Prompt service and a job well done. Awesome people who I dealt with at the dealership.

- Jim, EDMUNDS

Staff (Jose) kept me informed of the work status as I waited. I like the amenities offered in the waiting room, it is very comfortable. I was satisfied with the description of the work needed to be done and what was to be expected. The staff is very professional.

- Shirley, EDMUNDS

Adrian was very welcoming, informative, and never made me feel pressured. He checked with several times to make sure I had all my questions answered. Car buying can be stressful and he made it much less painful!

- Rebecca Auld, GOOGLE

Adrian was very welcoming, informative, and never made me feel pressured. He checked with several times to make sure I had all my questions answered. Car buying can be stressful and he made it much less painful!

- Rebecca, EDMUNDS

Thorough examination of my car with good explanation of findings. Efficient and quick service

- Clive, EDMUNDS

Quick, friendly service.

- Scott, EDMUNDS

Friendly and knowledgeable service, staff listened to my needs and delivered

- AnneF, EDMUNDS

Tony was excellent at describing the problem,fixing it and getting done in a timely fashion

- Mary, EDMUNDS

Very helpful and oersonable.

- Robert, EDMUNDS

Very fast, friendly service.

- Michael, EDMUNDS

Orland Toyota was able to squeeze me into its full schedule when I had a flat tire that needed to be replaced.

- Sue, EDMUNDS

Done in a reasonable amount of time - salesman took time to explain rebate process

- John, EDMUNDS

Service employees are very friendly. Service is quick.

- Mary, EDMUNDS

Fast, efficient, thorough!

- Debra Posey, GOOGLE

No pressure to buy a car from salesman, extremely helpful but not pushy. A full tank of gas would have been great, but definitely not a deal breaker.

- Angelo, EDMUNDS

Friendly and helpful staff. Nice facility. Free carwash is always a plus!! I would highly recommend Orland Toyota, for car buying and for service!

- Christina, CARS

Tim has gone above and beyond during this past experience. I arrived for my scheduled appointment and Tim immediately explained that they were backed up and that I would need to wait for several hours. He kept me informed of the car issues and was able to get me an appointment the next day to...

- Denise, EDMUNDS

Jim Faciana always takes very good care of me when I bring in my Toyota for service. He explains everything to me carefully and always answers any questions I may have, honestly and most courteously. He's taken very good care since I lost my husband almost 3 years ago. My husband thought highly of...

- Mary, EDMUNDS

The dealership staff is always very nice and accommodating. I didn't get a rental car this time but they did provide a shuttle to take me home.

- Alma, CARS

Clean and pleasant environment. Courteous and professional staff.

- Maurine Elizabeth, GOOGLE
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