Testimonials

GOOGLE
Squishy Gerbil
Full Star Full Star Full Star Full Star Empty Star
7-13-2020
Squishy Gerbil

Decent place. But oil changes tend to take like 4 hrs even with appointments so it's best to just get a ride home

CARS
Cheryl
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Great friendly and efficient service!

The friendly, genuine and efficient service from start to finish. All the requests for service that I had were met and exceeded.

CARS
Jeff
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Great Service

Phenomenal Service!!! Jim Faciana was very personable and detailed with all of my questions! I will definitely be back to Orland Toyota for my future Toyota purchases and needs!

CARS
William
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Great Toyota Dealership

Fast, efficient and excellent technicians. The waiting room and service area are clean and neat. Making an appointment is easy by phone or online.

CARS
Darlene
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Great Service

Very professional, and they communicated the service findings and recommendations within an hour. My car was completed on time and washed!

CARS
John
Full Star Full Star Full Star Full Star Full Star
7-11-2020
Great service friendly atmosphere

Professional, knowledgeable but most importantly the scheduled service started on time and was completed in a reasonable amount of time.

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
7-11-2020
Great Sales Experience

Great sales experience (Adrian), great car, and great service department. Great sales experience (Adrian), great car, and great service department.

CARS
Jim
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Excellent Service

Brought car in for maintenance. Jim Faciana advised me on prior visits what I need done. On this visit I called Jim and made my appointment, my paperwork was all ready and gone in minutes. Car was ready when Jim had said. Car was parked out front, paid my bill and left. Thanks Jim.

CARS
Jennifer
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Great service, very satisfied!

Staff was super friendly and helpful! The buying process last year was great, and all of the service maintenance since then has been well done. I would buy from Orland Toyota again!

CARS
Robert
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Service appointment, Great team

The advisor who took care of me was GREAT. He said the service on the car would take about 30-40 minutes. I was in my car leaving in 35.

CARS
Martin
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Prompt recall service

It was easy to make an appointment. All of the time estimates were accurate. This is a friendly and efficient service department.

CARS
Lynn
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Great service department!

They were very informative about what services would be done and what time frame they would be accomplished. My service representative called as soon as the car was ready for pickup. I was extremely pleased with my service experience at Orland Toyota!!

CARS
Dee Dee
Full Star Full Star Full Star Full Star Full Star
7-5-2020
Life Saver

My car battery died while at work. I was able to get it to start but knew the moment I turned off the car it would die again. I called the dealership and they said i could come in right away to have it service. Chris in the service department was great! He kept me informed on what was going on. And completed my service very quickly. It was a overall good experience!

CARS
Lynne
Full Star Full Star Full Star Full Star Full Star
7-5-2020
Great service Provided by all employees

Professional service and courteous handed by “Jim” at Orland Toyota. Outside waiting area was clean and seats socially distance. Car brought to me when service finished.

CARS
Mary
Full Star Full Star Full Star Full Star Full Star
7-5-2020
Great people!!

People here are fast ,efficient kind and never pressure you into getting anything done.I would definitely recommend people I know to come here.

CARS
Donald
Full Star Full Star Full Star Full Star Full Star
7-5-2020
Great service department

Orland Toyota has a quick and friendly service department. I found them to have great customer communication. Keep up the good work!

CARS
Loretta
Full Star Full Star Full Star Full Star Full Star
7-4-2020
Thirty thousand miles oil change

Concerned, friendly, knowledgeable, caring associates. The locations Are very clean. They get you in as soon as possible which is important and you can see that everyone is busy doing their jobs not just standing around doing nothing.

CARS
Scott
Full Star Full Star Full Star Full Star Full Star
7-2-2020
Great efficiency and service

I always appreciate the tremendous efficiency in which my car is serviced, getting me in and out quickly. I'm also always impressed and appreciative of the courteous professionalism of the staff. I've worked with Jim Faciana for many years and he is a great representative of the Toyota brand.

GOOGLE
Kadler Draven
Full Star Full Star Full Star Full Star Full Star
7-1-2020
CARS
John
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Courtesy and professional

Car wash is a nice touch and a digital report of work completed. The waiting area was clean. Jim sent me notifications and reminded me about replacing my worn wipers.

CARS
Lucas
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Friendly

Came in for a recall. Was taken care of fast. Easy to pick up later that day. Awesome team there

CARGURUS
TANWEER
Full Star Full Star Full Star Full Star Full Star
6-30-2020

Good customer service

CARS
Christine
Full Star Full Star Full Star Full Star Empty Star
6-28-2020
Oil change

Easy to make an appointment on line. Everyone was very friendly! I was not pressured to buy additional services at this visit

CARS
Rochelle
Full Star Full Star Full Star Full Star Full Star
6-27-2020
Great service

The service advisor was professional and my needs attended to. I like that Covid measures were in place and followed.

CARS
Patricia
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Very clean

My service man was Josh and he was the greatest! I had to have a ride to work and get picked up. He had the porter come right away. He even texted me that the porter was on his way to pick me up from work. He was even early. That is fantastic service. Josh is fantastic. If I can request him for my next visit, that would be great. The porter was very nice also. Very considerate. Josh should get a raise. Thank you

GOOGLE
Ryan Sinwelski
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Ryan Sinwelski

I always take my car here for service and they are so clean, polite, fast, and professional. I love coming here!

CARS
Ann
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Great service, clean facilities

The salesperson was very well-informed. He explained the pros and cons of leasing a new vehicle versus purchasing the one that I was turning in, without being pushy or condescending.

GOOGLE
Debi Miller
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Debi Miller

NOUR IS OUTSTSNDING!! NO PRESSURE JUST FACTS!! WORTH THE DRIVE!!

CARS
Bre
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Great service.

Although it took longer than expected, the service was prompt and people were very polite and helpful. The maintenance workers were very nice.

GOOGLE
Kim Grice
Full Star Full Star Full Star Full Star Full Star
6-22-2020
CARS
Joseph
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Five star

Courtesy and kindness. Professional. Accommodating.We have a 2004 Camry. And we always found Jose very helpful. Will always come back for service here.

CARS
William
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Confident with work done

Prompt professional service. Good communication and kept me informed of work progress. Car was clean at pick up. Happy with work done

CARS
Diane
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Great service

Friendly service. Nice waiting room. Good use of technology. Clean facility. Thorough inspection. Everyone had on masks. Adviser was personable

CARS
Michael
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Great service

Clean fast professional friendly Unusual for a car dealership. Couldnt ask for a better experience for servicing. Service advisor was prompt courteous knowledgeable.

GOOGLE
Khaled Abad
Full Star Full Star Full Star Full Star Full Star
6-20-2020
CARS
Tammy
Full Star Full Star Full Star Full Star Full Star
6-19-2020
Highly satisfied

Efficient. I felt safe as far as contact with others There was seating available outside to wait. Masks were worn by everyone I was in contact with

CARS
Rocio
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Excellent Service

Service Department greeted with a smile easy to make an appointment. And also how everything was was set up to keep people safe during this pandemic. Social distancing the seats and very clean environment

GOOGLE
Anne Flaherty
Full Star Full Star Full Star Full Star Full Star
6-17-2020
CARS
Kathy
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Service

Everything went very smoothly and timely . The staff is always friendly and courteous. I would not hesitate to come here.