Testimonials

EDMUNDS
John
Full Star Full Star Full Star Full Star Full Star
3-23-2020
Nice service department

Fast. Courteous, nice facility

EDMUNDS
Glenn
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Great Service

Service department handling of my recall on air bags was efficient and timely! Got both of my Carolla's in on same day, great work

CARS
Glenn
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Great Service

Service department handling of my recall on air bags was efficient and timely! Got both of my Carolla's in on same day, great work

EDMUNDS
Rose
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Great service

Everything was clearly communicated.

EDMUNDS
Deborah
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Better Dealership than most

Internet Rep was extremely patient and thorough. She is the reason we bought the new car. Her effort was exemplary.

CARS
Raul
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Customer review

Courteous attendants. The feedback and communication were impressive and the work was performed in a timely manner. Facilities and amenities provided were excellent as well.

CARS
Thomas
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great customer service!

Brittany made the purchase of the 2017 Corolla a pleasurable experience! She was personable, caring and went above and beyond to meet the needs of my son and I during the entire process! The Pre-owned Sales Manager, Richard M. was very helpful and ensured we were highly satisfied during the process!

EDMUNDS
Thomas
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Tom M

Brittany made the purchase of the 2017 Corolla a pleasurable experience! She was personable, caring and went above and beyond to meet the needs of my son and I during the entire process! The Pre-owned Sales Manager, Richard M. was very helpful and ensured we were highly satisfied during the process!

CARS
Vincent
Full Star Full Star Full Star Full Star Full Star
3-15-2020
service

Great communication. The service advisor was well informed. The pricing was within reason for the service performed. I was confident that the brake repairs were done properly.

EDMUNDS
Roger
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Great Service in record time!

My service was completed quickly and professionally.

CARS
William
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great people

Great people. Very helpful staff. Very friendly and really care about their customers. They try to make things as smooth a process as possible

CARS
Daniel
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great customer service

Jim Fiancia made it smooth as ever. usually you pull up for service and park and stand there as people stare at you for 10mins like you are out of place. Jim is a pro Im assuming he’s some sort of manager or something he needs a raise.

CARS
Kimberly
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Easy Peasy!

I bought my Rav4 in Orland Park. The process and Toyota Care services have been great. Friendly, courteous staff. Quiet and clean facilities. My car is in good hands!

CARS
Lubna
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Excellent service

Jose provides friendly customer service that makes the environment comfortable to be around and took excellent care of my car’s needs.

GOOGLE
mahdi miri
Full Star Full Star Full Star Full Star Empty Star
3-7-2020
mahdi miri

Still using Toyota Care to cover regular maintenance until 25,000 miles/2 years. Positives: Service was quick. Friendly staff. Free shuttle service if needed. Opportunities: Had to request the car wash which is typically just done without asking. No appointments available after 4 pm on weekdays when scheduling online. Not super convenient for the after work crowd.

EDMUNDS
James
Full Star Full Star Full Star Full Star Full Star
3-6-2020
New car purchase

I went to 5 different dealerships, including 2 Toyota places, and Joe Salvatore did not jerk me around as salesmen often do. He showed me what you had in inventory and gave me a good price. I think the agreement came within 15 minutes of me walking in the showroom.

EDMUNDS
Perry
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Smooth transaction, great car.

Smooth transaction, great emplyees.

CARS
Peter
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Professional buying with ease

Sales team (Martin) was fantastic. Purchased used vehicle and being over the 20th car purchased overall this dealership has earned our business indefinitely. Thank you

EDMUNDS
Nina
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Nina

Professionalism

CARS
Tracy
Full Star Full Star Full Star Full Star Full Star
3-4-2020
quick service

they honored my request to wash my car and the service/oil change and tire rotation was completed quicker than anticipated

CARGURUS
Linda
Full Star Full Star Full Star Full Star Full Star
3-4-2020

Very professional sales woman providing thorough truck information.

GOOGLE
Rana Sharkh
Full Star Full Star Full Star Full Star Full Star
3-3-2020
CARS
Eric
Full Star Full Star Full Star Full Star Full Star
3-2-2020
It's a car dealer

No preference. Not really much to say. It's a car dealer. You come in and get a vehicle. It ain't rocket science. Too many never ending reviews nowadays.

CARS
Mahdi
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Oil change service faster than expected

10000 mile service appointment was completed faster than quoted. Standard post service car wash wasn't done. They did wash it after I'd asked

GOOGLE
Bill Athanasopulos
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Bill Athanasopulos

Our first service experience was great Tyler was professional and has a great scene of humor we a very welcoming sales representative named Adrian I would highly recommend him if you are looking for a car tell him Bill sent you

GOOGLE
Victor Akatsa
Full Star Full Star Full Star Full Star Full Star
2-28-2020
Victor Akatsa

I was told vehicle would be ready in hour and it was

EDMUNDS
Theresa
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Service

The communications of repairs needed for my dar

CARS
Michelle
Full Star Full Star Full Star Full Star Full Star
2-23-2020
Great service!

Great customer service on all levels Clean and work friendly waiting area Friendly staff Great gift shop for the ladies Clean bathroom Knowledgeable technicians Convenient location Great coffee Good hours

CARS
Pamela
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Always top notch interaction from start to finish

Always excellent customer service. Very polite, treats customers as if we are important either talking with a person by phone or in person.

CARS
Eric
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Great Service

Great... Friendly wonderful service in a nice facility... Great experience. Service department did great with vehicles. They were did a

CARS
Ralph
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Great sales representative

Britney was a pleasure to have as our sales person. She is very pleasant,personable,knowlegeable and caring. She was an excellant support as we were making decisions regarding our purchase. We would highly recommend her to family and friends. Side note, we don't have our second key.

GOOGLE
Tommy Daniel - Blue Door Remodeling
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Tommy Daniel - Blue Door Remodeling

Great experience at Orland Toyota. Very friendly people and easy going. Ask for Adrian! He went above and beyond to help me purchase my 2019 Tundra 1794 edition. He, along with the leadership at Orland Toyota restored my faith in car dealers and salesman. A mixup occurred the night before my appointment, where another salesman “sold” the truck I was coming to test drive (coming from two hours away), but Adrian and the management team did the ethical thing and stopped the sale, and said I had first right of refusal. They proved to me that few hundred dollars wasn’t worth ruining the reputation of the dealership. And if that wasn’t enough for me to buy, they even gave me a great deal on my trade without having to negotiate. I knew it was fair because I did my research prior (on my trade and the purchase price). Thank you Adrian and the leadership team. As for Adrian, specifically- he led the charge in winning my trust and business by going out of his way to ensure I was taken care of before stepping foot in the dealership (with calls, pictures and texts to answer any and all questions I had), as well as throughout the day on site. While he was busy throughout the day he always checked in on me during my wait. His follow up post sale is even better. A true mark of a professional and customer oriented salesperson. A rarity these days. I can’t say enough good things about my experience, but more importantly Adrian. Choose him and you won’t be disappointed. If you want the typical car buying experience, there are plenty of dealerships that give you the “say one thing and do another” treatment. But if you want first class treatment and low pressure during the sales process go with Adrian and Orland Toyota.

CARS
Hubert
Full Star Full Star Full Star Full Star Full Star
2-20-2020
right on time

Got a ride home and car was finished at promised time. They were upfront about what was happening with my vehicle.

CARS
Linda
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Great Dealership

Everyone is friendly yet professional. They go above and beyond to make sure you are satisfied, This is the third car I've bought from them, so I must be satisfied with them.

EDMUNDS
TBone_1
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Awesome

Quick, friendly and efficient

CARS
Richard
Full Star Full Star Full Star Full Star Empty Star
2-19-2020
$71 oil change and an hour wait to boot!

Oil change was performed as expected but I could pay less and be done quicker with the same service at the many oil change places up and down the road. Was never told how much oil change would be until I was at cashier.

EDMUNDS
Gloria
Full Star Full Star Full Star Full Star Full Star
2-19-2020
What does mean

Respectful quality service

CARS
Carmeta
Full Star Full Star Full Star Full Star Empty Star
2-18-2020
Service visit for dead battery

The service team is very professional and respectful. Their service is thorough and complete. In addition, they keep in good communication with you to avoid wasted time and errors. I appreciate their efforts!

GOOGLE
Jim Jennings
Full Star Full Star Full Star Full Star Full Star
2-16-2020
Jim Jennings

Best service. No surprises.

CARS
Joseph
Full Star Full Star Full Star Full Star Full Star
2-16-2020
Purchase a new Tacoma Truck

My wife has a 2004 Avalon which I purchase at Orland, great car, great service at Orland Toyota, I think that alone speaks volumes and one more thing my new Tacoma pickup is AWESOME. Thanks

EDMUNDS
Kasia
Full Star Full Star Full Star Full Star Full Star
2-16-2020
Thank you !

Nice and easy. I came in thinking I had an appointment (it was made for another toyota dealership.. I realized after I dropped off my car.. ) but the service team still checked me in swiftly with ease and did not even mention my blunder! Thank you for that!