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Orland Toyota

Sales: 708-428-2720
Service: 708-429-3907
Parts: 708-429-3909
8505 W. 159th Street
Tinley Park, IL 60487
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Orland Toyota Testimonials

While my car was being worked on, I was able to contact Tony by text with any questions. Felt safe bringing my auto in during Covid 19. I

- Judy

Have been doing business with Orland Toyota for almost ten year and have never had a negative experience. We work with Ty Martin who is a real asset to the Kowalis brothers!

- Michael

Orland Toyota has always been very quick at servicing all our vehicles...they provide a ride home, if needed and great pricing, as well!! It is a pleasure to have Jim Faciana always go out of his way to satisfy all our vehicles needs!!!

- Lynette

Adrian was so very helpful and went above and beyond to make my purchase an enjoyable experience. Couldn’t ask for better service and attention.

- Brian

I asked them for a 4 wheel alignment and they told me exactly what was wrong with my Tundra. Also very professional.

- Steve

Tony in service dept was great to deal with...friendly and attentive clean store fast and awesome service that is why we are long time customers

- Gary

The Orland Toyota staff are professional and courteous. I trust them with their recommendations. The environment is positive and friendly.

- Martin

Service people were polite and responsive. Drop off was easy and quick. Service was done within a reasonable time. Car wash was a nice feature that was greatly appreciated

- Michael

The service team is very friendly and helpful. They were able to answer all of my questions and assist me in oersonnand over the phone.

- Malaika

Mistakes were made, they made it right! I won't get into the entire story of what happened with our car purchase but I will say that a serious mistake was made by Orland Toyota with our car purchase. The mistake was not malicious. It wasn't intentional. It was an honest mistake. We all make...View More

- Grand Nagus Jason

Fast turnaround time. Excellent COVID safety precautions as well. Staff members were all very accommodating. “No touch” checkout was great too.

- Vicki

Tony Faciana was diligent and professional in making sure that my 2011 Toyota Avalon had the correct passenger side mirror. He kept me totally informed throughout the entire process, and made sure that I made the all-green sheet for my inspections.

- Terry


- Lillian

Very good reliable service. When I have a problem with my car it is taken care of as soon as possible. Courteous and informative service department.

- Sonya

Keeps safe distancing policy & friendly Jim F. Called, texted & emailed me from start to finish about my vehicle. I would recommend having your car serviced there

- Terry Phillips

Very positive interactions with Orland Toyota members. Tony and Adrian stopped by and asked how things were with the new automobile. All good!

- Michael

Decent place. But oil changes tend to take like 4 hrs even with appointments so it's best to just get a ride home

- Squishy Gerbil

The friendly, genuine and efficient service from start to finish. All the requests for service that I had were met and exceeded.

- Cheryl

Phenomenal Service!!! Jim Faciana was very personable and detailed with all of my questions! I will definitely be back to Orland Toyota for my future Toyota purchases and needs!

- Jeff

Fast, efficient and excellent technicians. The waiting room and service area are clean and neat. Making an appointment is easy by phone or online.

- William

Very professional, and they communicated the service findings and recommendations within an hour. My car was completed on time and washed!

- Darlene

Professional, knowledgeable but most importantly the scheduled service started on time and was completed in a reasonable amount of time.

- John

Great sales experience (Adrian), great car, and great service department. Great sales experience (Adrian), great car, and great service department.

- Robert

Brought car in for maintenance. Jim Faciana advised me on prior visits what I need done. On this visit I called Jim and made my appointment, my paperwork was all ready and gone in minutes. Car was ready when Jim had said. Car was parked out front, paid my bill and left. Thanks Jim.

- Jim

Staff was super friendly and helpful! The buying process last year was great, and all of the service maintenance since then has been well done. I would buy from Orland Toyota again!

- Jennifer

The advisor who took care of me was GREAT. He said the service on the car would take about 30-40 minutes. I was in my car leaving in 35.

- Robert

It was easy to make an appointment. All of the time estimates were accurate. This is a friendly and efficient service department.

- Martin

They were very informative about what services would be done and what time frame they would be accomplished. My service representative called as soon as the car was ready for pickup. I was extremely pleased with my service experience at Orland Toyota!!

- Lynn

My car battery died while at work. I was able to get it to start but knew the moment I turned off the car it would die again. I called the dealership and they said i could come in right away to have it service. Chris in the service department was great! He kept me informed on what was going on. And...View More

- Dee Dee

Professional service and courteous handed by “Jim” at Orland Toyota. Outside waiting area was clean and seats socially distance. Car brought to me when service finished.

- Lynne

People here are fast ,efficient kind and never pressure you into getting anything done.I would definitely recommend people I know to come here.

- Mary

Orland Toyota has a quick and friendly service department. I found them to have great customer communication. Keep up the good work!

- Donald

Concerned, friendly, knowledgeable, caring associates. The locations Are very clean. They get you in as soon as possible which is important and you can see that everyone is busy doing their jobs not just standing around doing nothing.

- Loretta

I always appreciate the tremendous efficiency in which my car is serviced, getting me in and out quickly. I'm also always impressed and appreciative of the courteous professionalism of the staff. I've worked with Jim Faciana for many years and he is a great representative of the Toyota brand.

- Scott

Car wash is a nice touch and a digital report of work completed. The waiting area was clean. Jim sent me notifications and reminded me about replacing my worn wipers.

- John

Came in for a recall. Was taken care of fast. Easy to pick up later that day. Awesome team there

- Lucas

Good customer service


Easy to make an appointment on line. Everyone was very friendly! I was not pressured to buy additional services at this visit

- Christine
Orland Toyota Testimonials
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